UES Updates

Winter Gas Bills

UES projects that customers will use at least 15 percent more natural gas this winter if temperatures are colder than last winter, which was among the warmest on record.

Although increases in natural gas usage can lead to higher monthly bills, UES gas customers will pay lower natural gas rates thanks to a temporary bill credit resulting from lower
wholesale energy prices.

A bill credit of 10 cents per therm will be applied to bills from Nov. 1 through April 30, 2016 through the Purchased Gas Adjustor (PGA). The credit is expected to reduce the
monthly bill of a residential gas customer with average usage by $7.20. Usage can vary depending on location, and customers with higher usage should expect higher bills. The
credit is designed to take effect during winter months, helping to reduce bills during a season when residential gas use typically reaches its peak.

UES buys natural gas on the wholesale market and passes those costs along to customers through the PGA, without any markup. Learn more by visiting the PGA information page.

UES offers several ways to help customers manage their winter gas bills. UES’ Budget Billing program allows customers to pay their natural gas bills in equal monthly
installments, eliminating seasonal fluctuations.

UES’ Customer Assistance Residential Energy Support (CARES) Program offers monthly discounts for limited-income customers. UES also
works with community organizations to provide limited, emergency bill payment assistance for qualifying customers in financial

Residential customers can also lower their natural gas usage by following no- and low-cost energy tips in their home. Setting the thermostat at the lowest comfortable
temperature, changing the air filter monthly and keeping drapes open to allow sunlight in are among the easy-to-follow heating tips available here.

With UES’ new Home Energy Calculator, natural gas customers can answer a few simple questions to receive customized information about
home usage and tips to save energy.

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