Contact Us
We are committed to serving our customers.
If you smell gas or suspect a gas leak
If you smell gas or suspect a gas leakPlease call 911 and our Emergency Hotline at 1-877-837-4968.
Report an outage
Report an outageIf your power is out, you can report the outage using our free mobile app, by logging in to My Account or by calling us at 877-837-4968. Using our automated system, we can call to let you know when your service has been restored.
Our Customer Care team is available to assist you
877-837-4968
TTY for Hearing Impaired
800-842-4681 Monday–Friday, 7 a.m.–6 p.m.
TTY for Hearing Impaired
800-842-4681 Monday–Friday, 7 a.m.–6 p.m.
Manage your account online
• View and pay your bill online
• Free bill payments with checking or savings account
• Review graphs of your energy usage
Access My Account
• Free bill payments with checking or savings account
• Review graphs of your energy usage
Access My Account
Quick Links
Mailing Addresses
Mail Payment
Electric:
UniSource Energy Services
UNS Electric, Inc.
P.O. Box 80079
Prescott, AZ 86304-8079
Gas:
UniSource Energy Services
UNS Gas, Inc.
P.O. Box 80078
Prescott, AZ 86304-8078
UniSource Energy Services
UNS Electric, Inc.
P.O. Box 80079
Prescott, AZ 86304-8079
Gas:
UniSource Energy Services
UNS Gas, Inc.
P.O. Box 80078
Prescott, AZ 86304-8078
Mail Correspondence
UniSource Energy Services
PO Box 711
Tucson AZ 85702-0711
Please do not send payments to this mail correspondence address. Doing so will delay the posting of payments to your account.
PO Box 711
Tucson AZ 85702-0711
Please do not send payments to this mail correspondence address. Doing so will delay the posting of payments to your account.
There are a variety of programs and plans that can offer you assistance if you’re having trouble paying your bill.
Understanding how electricity works enables you to remain safe indoors and outdoors, at home or on the job.
UniSource is committed to the safe operation of the pipelines used to deliver natural gas to our customers.
Electric Utility—Local Offices
Please contact your local electric utility office to reach new construction, engineering, or other departments.
Kingman
928-681-8913
Lake Havasu City
928-505-7002
Nogales
520-761-7999
Gas Utility—Local Offices
Please contact your local gas utility office to reach new construction, engineering, or other departments.
Cottonwood
928-203-1270
Flagstaff
928-525-8101
Kingman
928-681-8913
Lake Havasu City
928-505-7002
Nogales
520-761-7999
Prescott
928-771-7298
Show Low
928-532-3870