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Assistance Programs

Low Income Medical

Financial help for eligible customers

If you find yourself struggling to make ends meet, UES may be able to help.

UES residential customers in need of low-income assistance or medical support can apply for a reduction in their monthly bill. Program requirements and income guidelines are outlined below. After completing and submitting an application, UES determines your eligibility.


Low-Income Discount

    Please review the eligibility requirements:
  • You must be a UES residential customer.
  • The UES account must be in your name.
  • The combined household income total must be at or below 150% of the federal poverty level (see chart below).

Medical Discounts

Beginning October 1, 2010, CARES customers pay a discounted customer charge of $3.50 per month which is $4.50 less than our standard residential charge. They also receive discounts on their UES electric service. The total discount is applied to the entire bill. The amount of the monthly discount is calculated based on monthly usage, with larger percentage discounts available to customers who use less energy.

The CARES Medical Life Support Program makes similar discounts available at higher usage levels for qualified low-income customers who require the use of life support equipment in their homes. The total discount is applied to the entire bill. The amount is calculated based on monthly usage, with larger percentage discounts available to customers who use less energy (see chart below).

Medical Life-Support Eligibility

To be eligible for the CARES Low Income Life-Support Program, an electric service customer must submit to UES annual verification by the physician to remain eligible for the program beyond one year. You can find the physician's form on the second page of the application below.

Financial Eligibility

Eligible applicants must have an annual household income less than 150% of the federal poverty level. Program participation is subject to funding availability.

Family Size 150% of Poverty
1 $17,235
2 $23,265
3 $29,295
4 $35,325
5 $41,355
6 $47,385
7 $53,415
8 $59,445
More than 8 $6,030* (add per person)

* For each additional person, UES automatically calculates the applicable income limit. All income levels are based on the 2013 Federal Poverty Guidelines, effective July 1, 2013, through June 30, 2014.

Application

Download the Customer Assistance application form – PDF 187 KB . Complete the form according to the instructions.

UES residential customers in need of low-income assistance or medical support can apply for a reduction in their monthly bill. Program requirements and income guidelines are outlined below. After completing and submitting an application, UES determines your eligibility.


Low-Income Discount

    Please review the eligibility requirements:
  • You must be a UES residential customer.
  • The UES account must be in your name.
  • The combined household income total must be at or below 150% of the federal poverty level (see chart below).

CARES customers pay a discounted customer charge of $7 per month which is $3 less than our standard residential charge.

From November through April, qualifying customers can receive an additional monthly discount during peak season.

Financial Eligibility

Eligible applicants must have an annual household income less than 150% of the federal poverty level. Program participation is subject to funding availability.

Family Size 150% of Poverty
1 $17,235
2 $23,265
3 $29,295
4 $35,325
5 $41,355
6 $47,385
7 $53,415
8 $59,445
More than 8 $6,030* (add per person)

* For each additional person, UES automatically calculates the applicable income limit. All income levels are based on the 2013 Federal Poverty Guidelines, effective July 1, 2013, through June 30, 2014.

Application

Download the Customer Assistance application form – PDF 187 KB . Complete the form according to the instructions.