Short-term assistance

Help for qualifying customers in financial distress

UniSource works with community organizations to provide emergency bill payment assistance for low-income customers in financial distress. Participation is limited, and qualifications may vary depending on the agency offering assistance.

Do you qualify?

  • Eligibility is limited to customers whose household income does not exceed levels based on federal poverty guidelines.
  • Agencies can only provide assistance to residents of their designated service areas.
  • Customers must complete applications and provide identification and other documentation required by participating agencies.

Agencies to contact

Name Contact Information
Arizona Self-Help Pre-Screening
211-Arizona 24-hour hotline: 800-352-3792
Department of Economic Security
Apache County
New Hope Ranch PO Box 1068
Tucson, AZ 85713
St. Johns, AZ 85936
Round Valley Senior Center 356 S. Papago
Springerville, AZ 85938
Apache/Navajo counties
Old Concho Community Assistance Center 35432 Hwy 188
Concho, AZ 85924
Coconino County
Coconino County Community Services 2625 N. King Street
Flagstaff, AZ 86004
The Salvation Army 507 N. Humphreys
Flagstaff, AZ 86001
Native Americans for Community Action 2717 N. Steves Blvd. #11
Flagstaff, AZ 86004
Mohave County
Western Arizona Council of Governments (WACOG)
(Distributes and processes CARES applications)
208 N. 4th St.
Kingman, AZ 86401
Lake Havasu City - 928-753-6247
Bullhead City - 928-758-3663
The Salvation Army 309 E. Beale St., P.O. Box 470
Kingman, AZ 86402
928-718-26002049 Swanson Ave.
Lake Havasu City, AZ 86403
Santa Cruz County
SEACAP — Southeastern Arizona Community Action Program
(Distributes and processes CARES applications)
490 Chenoweth
Nogales, AZ 85621