Short-term assistance
Help for qualifying customers in financial distress
UniSource works with community organizations to provide emergency bill payment assistance for low-income customers in financial distress. Participation is limited, and qualifications may vary depending on the agency offering assistance.
Do you qualify?
- Eligibility is limited to customers whose household income does not exceed levels based on federal poverty guidelines.
- Agencies can only provide assistance to residents of their designated service areas.
- Customers must complete applications and provide identification and other documentation required by participating agencies.
Agencies to contact
| Name | Contact Information |
|---|---|
| Statewide | |
| Wildfire | 340 E. Palm Ln, Suite 315 Phoenix, AZ 85004 Office: 602-604-0640 Fax: 602-604-0644 |
| Arizona Self-Help Pre-Screening | |
| 211-Arizona | 24-hour hotline: 800-352-3792 |
| Department of Economic Security | des.az.gov |
| Apache County | |
| New Hope Ranch | PO Box 1068 Tucson, AZ 85713 St. Johns, AZ 85936 928-337-5047 |
| Round Valley Senior Center | 356 S. Papago Springerville, AZ 85938 928-333-5185 |
| Apache/Navajo counties | |
| Old Concho Community Assistance Center | 35432 Hwy 188 Concho, AZ 85924 928-337-5047 |
| Coconino County | |
| Coconino County Community Services | 2625 N. King Street Flagstaff, AZ 86004 928-679-7425 |
| The Salvation Army | 507 N. Humphreys Flagstaff, AZ 86001 928-774-1403 |
| Native Americans for Community Action | 2717 N. Steves Blvd. #11 Flagstaff, AZ 86004 928-526-2968 |
| Mohave County | |
| Western Arizona Council of Governments (WACOG) (Distributes and processes CARES applications) |
208 N. 4th St. Kingman, AZ 86401 928-753-6247 Lake Havasu City - 928-753-6247 Bullhead City - 928-758-3663 |
| The Salvation Army | 309 E. Beale St., P.O. Box 470 Kingman, AZ 86402 928-718-26002049 Swanson Ave. Lake Havasu City, AZ 86403 928-680-3678 |
| The Society of St. Vincent DePaul of Arizona | 1850 Commander Lake Havasu City, AZ 86403 928-453-3125 |
| Santa Cruz County | |
| SEACAP — Southeastern Arizona Community Action Program (Distributes and processes CARES applications) |
490 Chenoweth Nogales, AZ 85621 520-287-5066 |