UniSource e-bill

Go green with paperless billing

UniSource e-bill is a convenient, free service that enables you to securely receive, view and pay your UniSource bill online — saving you time and simplifying your life.

It’s as easy as point, click and pay.

With e-bill, a summary of your bill is sent directly to your email address. Click through for a paperless bill that looks just like your paper bill. Interactive links to information on the UniSource website will ensure that you receive the same communications as offline customers.

By signing up for e-bill, you can join other UniSource customers who are making green choices by saving more than 1 million pages per year with paperless statements.

How it works

With UniSource e-bill, you can:

Receive an email when your bill is ready to view
Review your scheduled and completed payments
Access PDFs of your previous bills

Small changes, big improvements

We’re making small changes to UniSource e-bill on Sept. 10, 2017 that will streamline and improve your experience with our paperless billing service. As a result, the menu options and some buttons will look slightly different when you log in through My Account.

What will look different?

On the "Account Summary" page, the “View or Pay Bill” button will be replaced with two buttons: “View Bill (PDF)” and “Pay Bill.”
On a new "Manage Bank Accounts" page, you will be able to view, add, update and delete the bank accounts you use to pay your UniSource bill.
On the "Payment History" page, you will be able to review your scheduled and completed payments.
On the "Bill History" page, you will be able to access PDFs of your previous bills by clicking on the bill dates.

What functions will change?

Existing payment reminders will be adjusted to 5 days before your due date and the day after your due date. Currently, reminders can be scheduled for up to 10 days before and 10 days after the payment due date.
Scheduled recurring payments will transition to Auto Pay, a UES service that automatically deducts your monthly payment from your U.S. checking or savings account. This transition will happen automatically if you have recurring payments scheduled through UniSource e-bill. No action from you is required.
The ability to set a maximum payment threshold for recurring payments will be eliminated, and all existing payment thresholds will be removed.
The ability to pay a weekly fixed amount will be eliminated. If you use this feature, consider signing up for Auto Pay to automatically pay your bill in full each month. You might also consider Budget Billing, which divides your estimated annual charges into equal monthly payments.

Will UniSource e-bill still be free?

What easy and free payment options are available?

Budget Billing allows you to pay the same amount each month, evening out the peaks and valleys of your monthly bill.
With Auto Pay, your monthly amount due is automatically deducted from your choice of a checking or savings account for free.
With the UniSource mobile app, you can pay for free using your checking or savings account.
Starting Sept. 10, 2017, you can make free one-time payments with your checking or savings account through My Account even if you’re not enrolled in TEP e-bill.

UniSource e-bill

Go green with paperless billing

How it works

Small changes, big improvements

Auto Pay

Budget Billing

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