UniSource Energy Services is helping create a safer and stronger community by contributing to upgrades to the Nogales Fire Department’s 911 communication and dispatch system.

Nogales Fire Department recently purchased and installed software and computers for its frontline trucks and vehicles to connect with the city’s dispatch system, making it easier to communicate in the field during emergency calls. UniSource contributed nearly $10,000 in seed funding to kickstart the modernization, which the City of Nogales completed.

“We are so fortunate to have this money for our new system,” said Jeff Polcari, Nogales Fire Marshal. “We are moving in the right direction.”

Previously, Nogales Fire relied on a radio system, which is older technology that would sometimes go down during poor weather, Polcari said. There were no backups.

The new computerized system allows firefighters to more efficiently interact with dispatchers and each other to keep track of addresses, maps, contact information and other critical information, such as hazardous materials in buildings.

The equipment will also enable Nogales Fire to collaborate with UniSource employees. The teams often work together in the field, responding to accidents, hazardous materials calls, fires and other incidents.

“It is always great news when we find opportunities to help and support our communities. It is even better when we get to support such a great partner as Nogales Fire,” said Roberto Guevara, UniSource Director of Gas, Electric and Operational Excellence based in Santa Cruz County. “We help keep each other safe during emergency situations and this new system supports those efforts.”

The donation is part of UniSource’s philanthropic focus in providing community assistance. It’s also in alignment with our company’s top priority of strengthening safety. UniSource provides both electric and gas service to customers in Santa Cruz County, one of five counties in our territory.

“As a frontline firefighter, we have had positive interactions with UniSource crews and I’m glad this all came together,” Polcari said. “I look forward to our continued work together.”

This story is part of our ongoing series highlighting UniSource’s philanthropic focus areas. UniSource works with nonprofit partners to develop invitation-based donation requests for community assistance efforts. Funds come from corporate resources, not customers’ rates. Learn more about our donations.

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