Neighbor Connect
Get the Support You Need, Faster
Neighbor Connect is designed to make accessing support simple, clear, and efficient. This form brings multiple assistance pathways into one place - allowing you to request help, explore programs, or connect with community partners through a single, streamlined process. By sharing a few details, you help us quickly guide your request to the right team or agency, saving you time and reducing the need for follow‑up.
Our goal is to make getting assistance more seamless, so you can focus on what matters most.
Important: If you are currently facing a service disconnection or need immediate assistance, please use our email form so we can respond as quickly as possible. The Neighbor Connect form is intended for non‑urgent support requests and community resource referrals.
Community Outreach
UniSource representatives may be available in your area to answer questions and provide bill assistance at these Neighor-to-Neighbor events.
SouthEastern Arizona Community Action Program (SEACAP),125 E. Madison St., Nogales
- Oct. 5: 10-11 a.m.
- Oct. 19: 10-11 a.m.
Amado Food Bank, 28720 S. Nogales Highway
- Oct. 8: 9 a.m.-noon
Nogales Job Fair, 1500 N. Hohokam Drive
- Oct. 14: 9 a.m.-noon
Nogales Senior Center, 125 E. Madison St.
- Oct. 19: 11 a.m.-noon
Nogales Food Bank, 2636 N. Donna Ave.
- Oct. 22: 8-11 a.m.
MSTEPP Walk Away from Drugs, Kingman (Mohave Substance Treatment Education & Prevention Partnership)
- Oct. 21: 5 p.m.
UniSource's CARES Program
Our CARES program offers monthly discounts for low-income customers who need help paying their gas or electric bill.
DIY Weatherization Kits
Our DIY Weatherization Kit includes easy‑to‑use materials that help seal air leaks, improve insulation, and reduce energy waste in your home.
Short-Term Bill Assistance
UniSource works with community organizations to provide emergency bill payment assistance for low-income customers in financial distress.
Low Income Home Energy Assistance Program
LIHEAP is a federally funded program that helps low income households whose income is at or below 60% State Median Income (SMI) or 150% Federal Poverty Guidelines (FPL) pay their heating/cooling bills, minimize crises, and make energy costs more affordable.