Meter information

Your meter shows how much energy you use. By reading it regularly, you can monitor your energy use.

Electric meters
Gas meters
Electric meters

Reading my electric meter

UES meters display a running total of kWh that have been used since the meter was installed.

To determine how much energy you have used since your last billing period, subtract the reading shown on your previous bill from the figure displayed on the meter. Then, multiply the difference by the multiplier found on your electric bill. (This second step isn’t really necessary for most residential customers, whose multiplier is usually “1.” However, commercial meters may have large multipliers.)

For example, subtracting a previous reading of 05620 from the reading displayed above (06312), then multiplying the answer by “1,” would show that you’ve used 692 kWh since your last reading.

Some of our new meters occasionally display a screen showing all possible character segments (see below). This “character check” is displayed only briefly before the typical kWh display is restored.

Gas meters

Reading my gas meter

If you have a gas meter with dials rather than a digital read-out, you can use these guidelines to learn how to read your meter.

Your gas meter is a lot like the mileage indicator on your car. If you want to know how far you've driven, you write down the number of miles shown before you start your trip and the number shown when you reach your destination. To find out how much natural gas you've used over a period of time, such as a billing period, you do the same thing, take readings at the start and at the finish.

Here's how you can read your meter. The meter has four major dials, each with the numbers 0 through 9. Beginning with the first dial on the left, they alternate, turning counterclockwise and clockwise. (There are also some smaller dials which we use for testing purposes only.)

For example, look at the meter below, start with dial A on the right and read to dial D on the left. If the arrow is between numbers, record the smaller number unless the dial is between 9 and 0, then record 9.

Gas Meter

As you read the four dials, write down the lowest number the hand of each dial has passed.

For example, if the numbers on these dials read (left to right) 2, 5, 3, 6 – indicates 2,536 CCF (hundreds of cubic feet) of gas used. The dials record the amount cumulatively, so if your meter reads 2, 4, 3, 6 the month before, then you've used 100 CCF of gas during the billing period.

The current conversion factor for your area is then used to convert usage in CCF to usage in therms.

Your gas usage will vary from month to month. Weather changes, new appliances, a move to a different house or apartment, additions to the family or other changes can affect your usage. If for some reason you believe your meter is not recording your gas consumption correctly, contact us at 877-837-4968.


When does UES read my meter?

Your current bill statement lists the date that your meter will be read the following month and the date that it was read for your most recent billing cycle.

How can I reduce my monthly bill?

Simple adjustments to your usage patterns and the installation of energy-efficiency devices can reduce your power service consumption and lower your electric bill.

With our Home Energy Calculator simply answer some questions about your home and your energy usage and we will offer some tips on how to save energy.

What's a "kWh," and why is it important?

A "kWh" or kilowatt-hour, is 1,000 watt-hours, the standard measurement for electricity consumption. For example, a single 100-watt bulb will use up 1 kWh after 10 hours. At a kWh rate of $0.08, the cost to light that 100-watt bulb for 10 hours would be $0.08. 

How does UES arrive at my monthly kWh usage?

Your current month's kWh usage is calculated by subtracting the previous month's meter read from this month's meter read.

My electric bills vary a lot from season to season. How do I even them out?

Your energy usage will fluctuate with the seasons and can even vary from month to month. Our Budget Billing program eliminates the guesswork of monthly electricity bills by estimating your annual bill and allowing you to pay the same amount every month.

AMR meter

Automated Meters

UES meters can be read remotely through low-energy wireless communications equipment.