Account Manager Login

Utility Customers

Contact Information
  • Register to make account changes.
  • Email a question or comment.
  • Find area contacts or call Customer Care at 1-877-837-4968.
  • Mail information to UES.

If you smell gas, suspect a gas leak, or have an electric outage
call our emergency 24/7 line: 1-877-837-4968.

Manage your account online.
Sign up or log in.

Make changes to your account.

View and manage your account online. Register for Account Manager, a comprehensive tool that allows you the opportunity to view and make changes to your account.

Request account service.

Sign up for programs.

  • UES e-bill
    View your digital statement — with the option to pay online.
  • Budget Billing
    Pay the same amount each month.
  • SNAP
    Auto-pay through a domestic (U.S.) checking or savings account.
  • HEERO
    Provide emergency assistance for those in need.
  • Bright Arizona
    Purchase solar energy to offset usage.

Non-Emergency Contact Form

Use this form to contact Customer Care with non-emergency account issues.

Smell gas? Need to report an electric outage? Call 1-877-837-4968 to report it. Do not use this form to report emergencies or outages.

Reason Contact Number
Report an emergency 877-837-4968
Connect or disconnect service 877-837-4968
Check account information 877-837-4968
Pay by credit card or check 877-837-4968
Reach Arizona Blue Stake 800-782-5348

Please contact your local electric utility office to reach new construction, engineering, or other departments.

Local Office Contact
Kingman 928-681-8913
Lake Havasu City 928-505-7002
Nogales 520-761-7999

Please contact your local gas utility office to reach new construction, engineering, or other departments.

Local Office Contact
Cottonwood 928-203-1270
Flagstaff 928-525-8101
Kingman 928-681-8913
Lake Havasu City 928-505-7002
Nogales 520-761-7999
Prescott 928-771-7298
Show Low 928-532-3870

Mail correspondence.

UniSource Energy Services
PO Box 711
Tucson AZ 85702-0711

Please do not mail payments to the address for correspondence – this will delay posting to your account.

Mail electric payments.

UniSource Energy Services
UNS Electric, Inc.
P.O. Box 80079
Prescott, AZ 86304-8079

Mail gas payments.

UniSource Energy Services
UNS Gas, Inc.
P.O. Box 80078
Prescott, AZ 86304-8078