Account Manager Login

Utility Customers

Contact Information

If you smell gas or suspect a gas leak, call 911 and contact our emergency line at 1-877-837-4968. You can also use that phone number to report an electric outage.

Additional contact information is provided below.


Manage your account online.
Sign up or log in.

Make changes to your account.

View and manage your account online. Register for Account Manager, a comprehensive tool that allows you the opportunity to view and make changes to your account.

Request account service.

Sign up for programs.

  • UES e-bill
    View your digital statement — with the option to pay online.
  • Budget Billing
    Pay the same amount each month.
  • SNAP
    Auto-pay through a domestic (U.S.) checking or savings account.
  • HEERO
    Provide emergency assistance for those in need.
  • Bright Arizona
    Purchase solar energy to offset usage.

Non-Emergency Contact Form

Use this form to contact Customer Care with non-emergency account issues.

Smell gas? Need to report an electric outage? Call 1-877-837-4968 to report it. Do not use this form to report emergencies or outages.

Reason Contact Number
Report an emergency 877-837-4968
Connect or disconnect service 877-837-4968
Check account information 877-837-4968
Pay by credit card or check 877-837-4968
Reach Arizona Blue Stake 800-782-5348

Please contact your local electric utility office to reach new construction, engineering, or other departments.

Local Office Contact
Kingman 928-681-8913
Lake Havasu City 928-505-7002
Nogales 520-761-7999

Please contact your local gas utility office to reach new construction, engineering, or other departments.

Local Office Contact
Cottonwood 928-203-1270
Flagstaff 928-525-8101
Kingman 928-681-8913
Lake Havasu City 928-505-7002
Nogales 520-761-7999
Prescott 928-771-7298
Show Low 928-532-3870

Mail correspondence.

UniSource Energy Services
PO Box 711
Tucson AZ 85702-0711

Please do not mail payments to the address for correspondence – this will delay posting to your account.

Mail electric payments.

UniSource Energy Services
UNS Electric, Inc.
P.O. Box 80079
Prescott, AZ 86304-8079

Mail gas payments.

UniSource Energy Services
UNS Gas, Inc.
P.O. Box 80078
Prescott, AZ 86304-8078